Please note that returns for products, as well as size exchanges will not be possible under normal circumstances.

Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on the suppliers part are covered at the suppliers expense.

If you notice an issue on the products or anything else on the order, please advise us.

The return address is set by default to the suppliers facility. When the supplier receives a returned shipment, an automated email notification will be sent to us. 

Wrong Address - If you  provide an address that is considered insufficient by the courier, the shipment will be returned to the suppliers facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to the supplliers facility and you will be liable for the cost of a reshipment  (if and as applicable).

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore the supplier reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.